Technical FAQs
Do I need to have access to a computer to attend?
Yes. Each family will be required to have a computer system that meets the minimum specifications necessary to access the K12 Online School (OLS). Families must also have internet access to participate in the school. Qualified students receive a loaner computer.
What computer skills are required?
The Learning Coach needs to have at least basic computer skills. Use of the computer is an important part of the online school program. In the elementary grades, it is mostly the Learning Coach who interacts with the computer. Middle school students are most successful if they have basic computer skills.
How do I get technical support?
KSVA families needing customer support for computers or the online school can call 866.512.2273 (select option 2).
What does the computer system loaned by KSVA include?
Computers loaned by KSVA follow the technical specs listed here.